SSHBA Sales & Marketing Breakfast
Featuring Guest Speaker Beverly Koehn
“Beyond Satisfaction: Driving Customer Loyalty”
Thursday, March 3, 2016
Ruffled Feathers – 1 Pete Dye Drive, Lemont, IL 60439
Registration: 7:30 a.m. Breakfast: 8:00 a.m.
Presentation from 8:30 a.m. – 10 a.m.
SSHBA Members $35 Non- Members $55
Beverly has helped improve the performance of sales and customer care professionals across the United States and internationally, both in the field and in the classroom. She was a featured speaker for the International Builder Show and was NAHB’s first Master Instructor. She holds seven professional designations including CGA, GMB, CGR, MIRM, CMP, CSP, and CAPS. Beverly is also the author of “Loyalty Is Love: How to Hold Clients Close for Life”.